Upskilling counsellors

bearded young man on phone on park bench by LukaFunduk

Transitioning to new mediums for professional work can be daunting, especially done in short notice. End of March 2020 saw Australia enter into lockdown/physical distancing restrictions fundamentally changing how a lot of work was being done, including the work of psychologists en mass.

Psychological work via video wasn’t new, it just became new for the majority of the profession. Andrew produced a number of resources and provided training to assist his colleagues whose work involved counselling transition into this medium.

There have been a lot of training provided across the profession, such as many produced by the Australian Psychological Society. Although there is a small overlap in the material covered, the following presentations reference a greater breadth of studies as well as affirming the strengths existing counsellors bring to their work, particularly highlighting the equivalence of the therapeutic alliance with both video and telephone to face-to-face work, and as a result, equivalent client outcomes.

For psychologists working with:

Adults

Children and adolescents

For general counsellors:

Transitioning to video counselling work with children and adolescents [PDF] – shorter and less detailed in research than above.

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